Product Guarantee
Warranty Information:
Binoculars No-Fault Warranty
Binoculars (Battery operated) One-Year Limited Warranty
Magnifiers Life-time Limited Warranty
For further information, please refer to the warranty enclosed with products or call the Warranty department @ 1-631-963-5000.
Warranty Procedure:
Call or write for authorization. Before returning any product for a warranty claim a Return Authorization (RA) number must be obtained. No merchandise will be accepted without an RA and failure to obtain an RA will prevent or delay processing of the warranty claim. To receive an RA call 631-963-5000, or write to Carson Warranty Service, 35 Gilpin Ave, Hauppauge, NY 11788 with a description of the problem. Include your name, address and telephone number.
Provide proof of purchase. A receipt or other dated proof of purchase must be included with merchandise being returned for a warranty claim to be processed. Please send a check or money order for $12.00 to cover shipping and handling.
Package the return carefully. Shipments will not be reimbursed for damages due to insufficient packaging, even if the merchandise is insured. Print the RA number prominently on the top of the package.
Prepay Shipping. Insure the package. Send to: Carson Warranty Service, 35 Gilpin Ave, Hauppauge, NY 11788. Merchandise must be sent prepaid. Carson will not accept merchandise C.O.D.
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